To place an order, email your purchase order to orders@clmpromotions.com or fax to 508-339-0766. Please be sure your purchase order includes the following information:
1. Your bill and ship to address. We will blind ship under your company name.
2. The item number and quantity.
3. Imprint information and/or artwork.
You will receive an order confirmation and free PDF proof to send to your customer to review and approve. Most orders ship within 2 business days after proof approval and payment is received.
Is it safe to order from you over the Internet?
Yes. Corner Lot Marketing, Inc. uses a 128-bit encryption key issued by VeriSign, Inc. to protect your credit card information. When a secure connection is initiated, your browser encrypts information transferred back to Corner Lot Marketing, Inc. This information can only be decrypted using the private key installed on Corner Lot Marketing, Inc.'s secure server.
How can I pay for my order?
You can pay using any major credit card, by check or money order. When you pay by credit card your order is processed immediately. If paying by check or money order your order will be held until your payment is received and processed. We highly recommend payment by credit card to reduce the turnaround time of your order.
What is your return policy?
Returns or reprint requests must be made within 30 days from the date your order shipped. Final determination of a reprint, refund or account credit will be made by our Customer Service department.
Once you have given your approval to print, you accept full responsibility and have verified the accuracy of your order. Corner Lot Marketing, Inc. is not responsible for any errors or omissions such as but not limited to spelling, graphics, bleeds, grammar, fonts, and punctuation, so please be sure to check your proof carefully in comparison to any original artwork you provided if applicable.
Where do I enter a coupon code for my order?
Coupons are entered during the "Checkout" process. Enter the coupon code in the field labeled "Redeem Coupon". The discount will automatically be deducted from your order before your credit card is processed. You will be able to see the discount taken off of your order total.
Will I be charged a sales tax?
You will only be charged a sales tax if your order is shipped to Massachusetts.
What do you charge for shipping?
Standard shipping is based on current FedEx or UPS rates. If you would like to ship on our account there is a $5.00 third party shipping charge. We do no ship to Canada.
How will my order be shipped?
All of our orders will be shipped by FedEx or USPS. We will email you a tracking number when it is shipped so that you will able to track it.
How long will it take to receive my order?
Once we receive your initial order in our office and complete the layout we will fax you a proof (if selected in your order) within 48 hours for your approval. After your final approval is received we will complete your order and ship it within 24 hours. You should allow between 3 to 7 business days. If you require your order sooner you will be able to select faster shipping options during checkout.
Can I receive a proof to review before my order is printed?
Yes, during the "Checkout" process you will have the option to select a fax proof for your order before it is printed for a one-time charge of $2.00.
Do you have a minimum postcard order requirement?
Yes, our minimum order for each postcard selected is 75. This is one of the lowest requirements in the industry. Most of our competitors have minimums quantities starting at 250 to 300 postcards and even higher in some cases.
Do I have to pay a setup charge for any of my orders?
No, you never have to pay a setup charge.
Can I change the message on the back of the postcard?
Yes, you can change the message on the back of any of our postcards. On the order form simply replace our text with your own and we will print it for you along with all of your contact information photo and logo.
Can you print my Mail Permit / Indicia on my postcards?
Yes, on all of our order forms you have the option to have your Mail Permit / Indicia printed on your postcards saving you time and money. There will be a space provided for you to fill in the appropriate information. You may also fax over a copy of your Mail Permit / Indicia to us for your order at 508.339.0766.
Can you print my mail list or client list on my postcards?
Yes, for more information on this service please contact our Customer Service Department at 508.339.0993.
Are your postcards printed in full color on both sides?
Yes, all of our postcards are printed and priced for full color on both sides.
What are the sizes of your postcards?
We offer two postcard sizes. Our standard size is 4.25 inches x 5.5 inches and our jumbo size is 5.50 inches x 8.50 inches.
What paper stocks do you print on?
For our postcards and bookmarks we use 12 point paper stock with a glossy finish on one side. For our brochures, which include feature sheets, we print on a 32# bright white stock. These paper stocks are among the best quality when compared to our competitors.
How do you obtain my photo and/or logo?
If your photo and/or logo are on your company website we may be able to use it for your order depending on the quality. If not, you can either e-mail it to us at artwork@clmarketing.com or mail it to us at:
Corner Lot Marketing, Inc. Attn: Artwork 171 Forbes Blvd., Suite 4500 Mansfield, MA 02048
Please make sure that the name you used to place your order is clearly printed on the back of your photo. We will save your photo and/or logo image for future orders and return your original photo with your shipped order.
What are the requirements of a digital photo?
A digital camera usually takes photos in TIFF & JPEG formats. Either of these formats are fine. When sending a digital photo, a 300 dpi, JPEG or TIFF format is needed. Artwork can be e-mail to artwork@clmarketing.com.
How can I get samples?
You can request samples from the Contact page of our website. In the space provided type your mailing address and we will mail out a sample pack of our products.
Do you have a catalog?
Yes, we have an online catalog containing our entire product selections.
What happens if I forget my login password?
Not a problem. When you begin the "check out" process you will be asked for your account password. Just below the login section there will be a box "Forgot Your Password?" Just click this box and your password will be immediately e-mailed to you so you can complete your "checkout". If you no longer have access to the e-mail address you created your account with please contact our Customer Service Department at 508.339.0993 and we will update the e-mail address for you.
